Charlie Stetcher

Charlie has worked in association with D. L. Newslow & Associates, Inc. for over 5 years. Charlie has specialized in performing ISO Management System (ISO 9001, 14000, 22000) development, implementation and maintenance. Charlie has also assisted with HACCP Plan Development, HACCP training, and internal auditor training.

Charlie performs lead audits for LRQA, SGS, and NSF in ISO 9001, HACCP, ISO 22000 and Feed HACCP. Charlie is a native of St. Louis, Missouri. He graduated from the University of Missouri, Columbia, with a BS in Animal Husbandry and an MS in Reproductive Physiology. Charlie, a Certified Quality Engineer (CQE) from the American Society for Quality and a senior member of the American Society for Quality, is also certified as a QMS auditor by RAB and also an FPA-SAFE auditor. Charlie has contributed to the text ISO 9000 Quality Systems Application in Food and Technology and in several Food Quality magazine articles focusing on an effective Quality Management System. His work experience has been in research, with various quality positions in pharmaceutical manufacturing and medical devices.

Charlie spent 25 years as a Quality Assurance Manager for a global manufacturer of one of the largest household products companies in the world. He was also responsible for regulatory, environmental, and safety at the St. Peters location of Reckitt Benckiser in Missouri. During his tenure at Reckitt Benckiser, he coordinated and implemented effective defect prevention programs based on quality engineering systems, techniques and tools, resulting in continuous improvement in suppliers, processes, and products in support of the Global Quality Strategy. Charlie has been working with quality systems, more specifically ISO 9000 (since 1997), extensively for several years. He successfully led and maintained ISO 9002:1994 and later through transition, ISO 9001:2000 at the Reckitt Benckiser plant in St. Peters, Missouri. In addition, he assisted other Reckitt Benckiser facilities in the development, maintenance, and on-going compliance to the ISO 9000 standard. These facilities include those that produce food and chemical products. Special focus included the development of internal quality auditing programs that concentrate on the process audit concept, effective management review process, and corrective/preventive action programs which link continuous improvement to the entire business system.

Additional experience includes the application of SPC tools which focus on reducing costs and improving yields, the development and implementation of several internal programs that concentrate on continuous improvement such as a supplier corrective action program, customer satisfaction rating program, reduced micro testing, and lot identification/traceability.

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