Frequently Asked Questions - All FAQs

Please call the corporate office at (407) 290 - 2754.

Our office is open Monday-Friday from 8:30 a.m. - 5:00 p.m. EST. We generally take our lunch somewhere from 12:30 p.m. – 2:00 p.m. If you get the voice mail during lunch time, then someone will call you back as soon as they return.

Not at this time.

Cancellations will be accepted and a full refund minus $200 cancellation fee will be issued up to 15 days prior to the workshop. If a class is cancelled between the 5th - 14th day preceding the workshop, the participant will have the option to attend a future class within one year of the original workshop date or a 50% refund minus the $200 cancellation fee. No refunds will be given for cancellations occurring 5 days or less before the start of the workshop. The participant will still incur the $200 cancellation fee. If you cannot attend a course, you may send an alternate to the same workshop. You would need to notify our office immediately about any changes at (407) 290 - 2754. You may incur an additional $75 change fee. 

You may register online and pay by credit card. If you wish to pay by check please contact us by calling, (407) 290 - 2754.

Although the workshops may vary in time (you will have to look at the individual class description to see the times listed), most classes run from 8:30 a.m. – 4:30 p.m. with a couple of breaks and time for lunch. Lunch is always brought in for the attendees unless the class ends at noon.

You will need to register and pay at least 30 days prior to the start of the workshop in order to receive the early bird discount.

You can only use more than one discount code if you register and pay at least 30 days prior to the workshop starting. The early bird discount would be automatic and you would see it reflected in your final price. You don’t actually have to enter the code to get this discount. If you have another discount code, you can enter it in the “Discount Code” field when you checkout. This discount will also be reflected in your final price.

They are held at the corporate office of the National Registry of Food Safety Professionals located at:
7680 Universal Boulevard
Orlando, Florida 32819
Phone: 1-800-446-0257

Of course, we want to make it easy for you. If you have at least 10 people for a particular workshop, we can come to you and hold the workshop at your site?

Business casual is the normal attire. You might want to bring a sweater or jacket since the room tends to be cool.

We always bring a variety of books, cds and dvds to each workshop that cover a variety of food safety subjects. Some are available in English and Spanish.  We are happy to ship materials you purchase to your location to save you from having to carry them on the airplane.

You will receive a certificate of completion after you finish the course. If you are taking an Advanced HACCP course you will also receive a gold seal from the International HACCP Alliance.

Lunch and snacks will be provided each day that you attend a workshop for the entire day. If your workshop is only half a day or ends at noon then lunch will not be provided on those days, but snacks will still be provided.

Yes, as long as you notify us before the workshop begins. Since lunches are catered we will need to notify the caterer in advance. There will also be a separate $30 charge for anyone who joins you for lunch.

Yes, just be sure to call or email us in advance if you have a special request.

You will be given a workshop binder when you get to the workshop so that you can follow along and take notes. If you want to bring additional paper, pen or highlighter, you may do that. Also you might want to bring a jacket or sweater since the room tends to get cold. If you are attending a HACCP workshop, don’t forget to bring your HACCP plan with you. You will be able to get free advice on your existing HACCP plan from the experts while you are at the workshop.

No, you will be on your own after the workshop ends but there are plenty of restaurants within walking distance.

Please call our office for more information.

Please mail any checks along with your invoice to the following address: 
D. L. Newslow & Associates
8260 Cathy Ann Street
Orlando, Florida 32818

We accept Mastercard, Visa, American Express and personal or company checks.